PERFORMANCE Sherwood Forest Hospitals Foundation Trust has topped the latest Friends and Family Test league table, NHS Midlands and East has announced.

The trust notched a net promoter score of 93 compare to an average of 71 across the 46 trusts involved in the regional pilot of the nascent patient satisfaction survey.

Individual trust scores ranged from 50 to 93.

Trusts reported that from a total of 149,327 inpatients in the period, 29,412 were surveyed, this equates to 19.7%

See full table attached for more.

All acute hospitals will have to take part in the test from April onwards.

The test has courted has full government backing but leading survey experts have raised concerns about the methodology.

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Source

NHS Midlands and East data (see attached)

Source date

February 2013

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