Trust orders 'civility training' for senior leaders
An ambulance service rated ’inadequate’ by the Care Quality Commission has set out a wide-ranging improvement plan, including ’civility training’ for senior leaders and ensuring board members hear a mix of ’positive and negative’ stories from patients and staff.
You need to be a subscriber to read more
Subscribe for unlimited access
With a HSJ subscription you’ll unlock:
- All HSJ news by sector, topic & region
- Breaking News announcements
- App for mobile and offline reading
- Comment and Daily Insights newsletters
- Regional roundup newsletters
- 10 expert briefings every fortnight (Premium only)
- Unrestricted access to ‘Ask HSJ’ - AI assistant - AI assistant (Premium only)
Already a subscriber? Sign into your account here