STRUCTURE: In his weekly message, trust chief executive Michael Wilson highlighted the start of work to overhaul East Surrey Hospital’s emergency department and a new patient pathway.

He said: “In the coming months our emergency department (ED) will also undergo a £2m refurbishment to improve patient care and better support ED staff’s vital work.

“The revamp will see the department afforded more space, increasing the number of cubicles from 17 to 31 and allowing the creation of a new paediatric zone,” he said.

“As well as increasing ED’s capacity and helping to facilitate a smoother patient flow, the expansion will also mean a significant improvement in the standard of patient privacy and dignity.”

He added: “A new patient pathway is also being implemented to accompany the physical changes to ED. The pathway is derived from a nationally accepted model that has been refined to produce a format that suits SASH. The pathway’s focus is on pace, efficiency, suitably assessing patients and streaming patients, with a view to facilitating better patient flow through the department and the hospital.

“In addition to this, the group of urgent care leads in our medical specialities continue to work with GPs to set up rapid access to clinics for patients who need to be referred quickly but do not need to be admitted.”