NHS Direct useful but 'inefficient'

2009-09-15T10:15:00

The NHS Direct service in Wales has been “bolted on” to the rest of the emergency system and could be improved if staff sickness levels and call lengths were reduced, the Audit Office has said.

You need to be a subscriber to read more

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

All HSJ news by sector, topic & region
Breaking News announcements
App for mobile and offline reading
Comment and Daily Insights newsletters
Regional roundup newsletters
Unrestricted access to ‘Ask HSJ’ - AI assistant - AI assistant
10 expert briefings every fortnight (Premium only)

to HSJ

Already a subscriber? Sign into your account here