By Steve Ford2010-06-24T15:18:00
Source: Alamy
Getting boards to listen to “patient stories” about safety breakdowns can be a powerful tool for engagement, according to a manager who is pioneering the approach at her hospital.
With a HSJ subscription you’ll unlock:
HSJ is part of Wilmington Healthcare Limited. Company number 2530185. c/o Wilmington plc, 5th Floor, 10 Whitechapel High Street, London E1 8QS. Registered in England and Wales. Company registration 30158470
Site powered by Webvision Cloud