Ipswich Hospital Trust’s accident and emergency department has been rated eight out of 10, according to patients responding to the Care Quality Commission’s national satisfaction survey.

Results of the survey include:

  • 93% said they were given privacy and dignity while being cared for
  • 91% said the department was clean
  • 72% were seen by a doctor or nurse within an hour of arrival, while 14% did not have to wait at all
  • 91% said test results were explained in a way they could understand

The survey was answered by 403 patients who visited the department in January, February or March this year.

Source

press release

Source date

December 2012

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