• Just 62 per cent of staff within mental health and learning disability trusts happy with care offered by their organisation 
  • Mental health and learning disability providers continue to be worst performers on this measure

Staff working for mental health and learning disability providers are still the least likely to say they are happy with the standard of care offered by their organisation – although there has been a slight improvement.

According the latest national staff survey results, for 2019, just 62 per cent of staff working within mental health and learning disability providers said they would be happy with the standard of care at their organisation should a family or friend need treatment.

This is 9 percentage points behind the national average. The sector has been the worst performer on this question since 2015. The average score for specialist trusts was 90 per cent.

However, the mental health and learning disability sector improved by a greater amount than average compared to 2018. The score on this measure increased by 1 percentage point, compared to 0.5 percentage points across all sectors.

Best five performers

Trust name2019 results2018 results
Solent Trust 81% 78%
Dorset Healthcare University Foundation Trust                 81% 75%
Northamptonshire Healthcare Foundation Trust 80% 79%
Tavistock and Portman Foundation Trust 76% 81%
Somerset Partnership Foundation Trust 76% 74%

Worst five performers

Trust name2019 results2018 results
Isle of Wight Trust (mental health sector) 38% 37%
Norfolk and Suffolk Foundation Trust 45% 42%
Sheffield Health and Social Care Foundation Trust 53% 51%
Avon and Wiltshire Mental Health Partnership Trust 54% 52%
Birmingham and Solihull Mental Health Foundation Trust 57% 53%

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