The lesson from Letby is to listen
By 
Louise Ansari2023-09-19T11:54:00
Now that the inquiry into Lucy Letby’s case has been given legal powers, it must explore how the NHS can tackle the culture of defensiveness, denial and secrecy that often lies at the heart of tragic scandals. Louise Ansari, chief executive of Healthwatch England, argues that the NHS has some ...
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