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BT and Scottish Power were public sector within living memory! But it's not a private/public divide. I work in a central govt agency where just looking at personal data you are not assgned to work on is a dismissable offence. When I was treated in an NHS hospital all and sundry appeared to have access to my notes - except my consultant's secretary so she could not tell me what I wanted to know.
We have a long way to go in NHS culture before the mantra "The patient is the most important member of the multi disciplinary team" is a real reflection of the respect with which its customers and (tax payers) are held. I'd trust Google more than NHS staff.