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it is a pity that managers are once again blamed for the inadequacies, not of them, but of the policies made in Whitehall and handed down to managers to implement. We (managers) recognise how unpopular some of our changes are and the effect on staff morale but constant targets and cost saving requirements take their toll and are bound to be demoralising to some staff. Don't forget though that we (managers) are members of staff too.