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To all of the above, you are reading 18 of the 290 recommendations from the Francis report. Read the report not what some person thinks is the most important 18!!!!! Peter West and Star geezer are the only two people who actually understand what has gone on. Which is a failing in the system, When the government puts pressure on trusts to meet business targets and to run as a business, priorities change, cuts get done and you try to manage with limited resources, this is not something that should be done in the NHS! Even after the Francis report the government still wants all NHS trusts to make 4% savings/cuts on their budgets. The Francis report highlights that Staffordshire prioritised this over patients, and yet it is still expected to happen regardless