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http://www.gosh.nhs.uk/about-us/our-priorities/quality-and-safety/zero-harm/?__utma=1.833081914.1347638799.1347638799.1347638799.1&__utmb=1.6.9.1347640240420&__utmc=1&__utmx=-&__utmz=1.1347638799.1.1.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=the%20zero%20harm%20hospital&__utmv=-&__utmk=134402033

or search for 'zero harm' on the GOSH website. good enough for me! Time it was for everone. Everyone at NHS Live 2004 listened to Don Berwick explaining the philosophy beautifully - how many harmed since then?
Cure the NHS - Stafford

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