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It is great to see support for this work - I am passionate about the benefits of it. However, it is 'slow work' as it is practice-based and so it takes time to change our conversational habits.

As Sharon says, we had clinical leaders on the programme - and there are more in the current cohort. One described using these practices to influence colleagues on a long-running issue about drug treatment, and also to keep patients 'on point' when describing their condition. Another adopted approaches to influencing colleagues where there was no 'line' relationship. Another again found the confidence to stand their ground with challenging messages about clinical practice.

I find these practices so powerful because they are 'systemic', looking at patterns in conversation. In changing your practice in one pattern, you change MANY conversations. It takes time, but the impact is far-reaching.