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Working as a team for better quality and safety in the operating theatre

Error in health service delivery causes an average of 354 “untoward incidents” each day. To bring this down, the challenge is to shift the focus from a blame culture to one of identifying opportunities to improve processes. Finnamore consultant Lucy Reynolds and University Hospitals of Coventry and Warwick trust’s Anne Mawson look at a programme aiming to do just that.

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