2007-04-09T00:00:00
'In order to make a real difference, managers and staff need to make a personal commitment to their customers. It is worth remembering that we are all customers - we should be prepared to treat others as we would like to be treated ourselves.'
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HSJ is part of Wilmington Healthcare Limited. Company number 2530185. c/o Wilmington plc, 5th Floor, 10 Whitechapel High Street, London E1 8QS. Registered in England and Wales. Company registration 30158470
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