PERFORMANCE; Papers submitted to the south east London cluster of primary care trusts said the clinical commissioning groups in the patch would review surgery contracts to improve access.
The report said: “Through ongoing personal medical services contract reviews and the development of local key performance indicators it is possible to embed various points that will improve access for patients such as: Ending half day closing, setting a figure for the number of appointments that should be available as linked to registered population [and] booking opportunity at point of patient request for an appointment.”
Source
Board papers, page.111 (see attached, right)
Source date
July 2011
No comments yet