PERFORMANCE; Papers submitted to the south east London cluster of primary care trusts said the clinical commissioning groups in the patch would review surgery contracts to improve access.

The report said: “Through ongoing personal medical services contract reviews and the development of local key performance indicators it is possible to embed various points that will improve access for patients such as: Ending half day closing, setting a figure for the number of appointments that should be available as linked to registered population [and] booking opportunity at point of patient request for an appointment.”

Downloads

Source

Board papers, page.111 (see attached, right)

Source date

July 2011

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