PERFORMANCE: The Care Quality Commission has found “minor concerns” in how older people are treated at Addenbrooke’s Hospital
An inspection of the Cambridge University Hospitals Foundation Trust site looked at “dignity and nutrition for older people”.
It found that the hospital is meeting the CQC’s two essential standards relating to the care of older people, but suggested improvements.
In terms of “respecting and involving” patients the regulator said: “During our visit we found that older people were not always given sufficient information about their care and treatment to enable them to make choices. Individualised assessments and documented plans of care were not based on choices and preferences and this should be improved.”
It said while the trust “provides a good standard of food” it does “not always provide individualised care so that food and drink preferences or specified nutritional needs are fully assessed so that action is taken to protect people from the risk of inadequate nutrition and hydration”.
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CQC report (see attached)