PERFORMANCE: The Care Quality Commission found the trust was meeting standards relating to dignity and nutrition during a spot check as part of a wider investigation into how older patients are treated.

The regulator checked two “essential standards” of care during an inspection of two wards – Hollybank and Fairoak – at the trust’s Cannock Hospital on 8 April.

Inspectors – including a practising nurse – observed how people were being cared for, talked with 16 patients, talked with 12 staff, and checked records.

The standards assessed were:

  • People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run
  • Food and drink should meet people’s individual dietary needs

It concluded overall that the Cannock Hospital had passed both of the essential standards of quality and safety the CQC reviewed.

In its report, the regulator said: “People who use the service were involved in making decisions about their care, treatment and support.

“Their privacy, dignity and independence were respected and their views and experiences taken into account in the way the service was provided.”

It added: “People that use the service are supported to have adequate nutrition and hydration.”

The regulator visited 100 hospitals as part of its programme of inspections on older patients’ treatment and is currently publishing them in batches, of which this is the fourth.

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