All Change management articles – Page 41
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News
Audit Commission report calls for clinical engagement
Better working relationships and communication between clinical and finance staff is vital for a more efficient NHS, according to an Audit Commission report.
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Comment
Kate Silvester on repairing processes in the NHS
NHS managers are not taught to understand how the symptoms of the NHS are generated by the invisible processes they and their colleagues in other departments manage. NHS shop floor staff are experts in these processes - but only as far as their own role goes. This process blindness leads ...
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HSJ Knowledge
Leadership in the NHS - how to sponsor change
To make any change project successful, a good sponsor is essential. Paul Allen explains what the role demands
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HSJ Knowledge
Raj Persaud on cognitive dissonance theory
NHS managers should be aware of a famous theory in social psychology called cognitive dissonance. It has become one of the most dominant ways of accounting for many puzzling behavioural phenomena in the world of academic psychology, yet it remains relatively obscure outside the field.
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HSJ Knowledge
Efficiency training for behavioural change
Neal Hattersley explains how efficiency can be improved at the service provision level by recognising the need for training
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Comment
Hilary Thomas on clarifying the NHS insurer-provider divide
Separating the NHS’s purchaser and provider functions more clearly would help everyone who works in the service focus unambiguously on their purpose
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HSJ Knowledge
Helen Bevan on world class commissioning
To make world class commissioning a reality, we must challenge our existing mindsets
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Comment
Malcolm Lowe-Lauri on clinician-led management
Why don't we accept the need for inspiring leaders, wherever they come from?
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Comment
To George Jenkins, interim chair of Maidstone and Tunbridge Wells
Having been in place for only a short time, it will no doubt be apparent to you and Glen Douglas, your interim chief executive, that you have taken on a tough job.
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HSJ Knowledge
Joint working: health and local government
All eyes are on Chris Bull as he becomes the first person in the country to head up both a council and PCT. Jennifer Taylor reports on a revolution in joined-up working in Herefordshire
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HSJ Knowledge
Getting to grips with health inequalities
Improving healthcare for people from black and minority ethnic communities is the aim of a new Health Foundation Shared Leadership for Change project.
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Comment
Neil Goodwin on building a strong NHS board
Developing an effective NHS board requires good leadership from the chairman, who must set the tone, style and the conduct of business
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HSJ Knowledge
Maggie Rae on how to foster organisational development
When I moved from Scotland to England some colloquialisms did not travel well while some enjoyed a more universal understanding. One phrase that did travel well is 'walking the talk', the importance of actually doing what you said you would do - the mark of good management and leadership
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HSJ Knowledge
Lean thinking: what does it take?
Lean thinking and six sigma have a long history in GE Healthcare and this experience is helping develop future leaders and drive change in NHS trusts.
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HSJ Knowledge
Kate Silvester on managing staff, not parenting them
In a hierarchical NHS, how can managers help create a world of equals where everyone contributes?
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HSJ Knowledge
Helen Bevan on personal assistant power
We have just completed the initial test phase of our NHS Productive Leadership Team programme. The participating local NHS leaders have shown it is possible to reclaim a day's worth of time a week by improving their e-mail and meetings management and adopting new personal work processes, writes Helen Bevan
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Comment
Malcolm Lowe-Lauri on connecting with the boss
What is the best way to manage a less than perfect leader? Here, Malcolm Lowe-Lauri offers some suggestions
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HSJ Knowledge
Maggie Rae on local leadership
All leaders, even those at the most local level, must demonstrate knowledge and passion in order to bring about real transformation, writes Maggie Rae
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HSJ Knowledge
Restructuring ambulance services: the benefit of foresight
Bob Sunley describes an ambulance service restructuring process that was evaluated from the outset, not just at the end
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HSJ Knowledge
Patient engagement: pull together for a patient-centred NHS
Sustaining the strides made in NHS patient engagement will rely on clinicians and managers embracing change, says Stephen Thornton