The NHS Commissioning Board has appointed Neil Churchill, chief executive of Asthma UK, as its director of patient experience, HSJ has learned.

Mr Churchill, a regular contributor to HSJ, will be the lead director for domain four of the NHS Outcomes Framework, relating to patient experience.

He will report to chief nurse Jane Cummings and work closely with the directors for the other domains, and with national director for patients and information Tim Kelsey.

He has been a non-executive director of strategic health authorities, and is a research fellow at the Smith Institute think tank.

The commissioning board had previously appointed Richard Gleave to the role, but he was subsequently appointed to Public Health England as chief operating officer.


Mr Churchill said in a statement: “I am delighted to be joining the NHS Commissioning Board at this time of change, when there is real commitment and drive to put the patient at the centre of decision-making.”

Ms Cummings said: “[Mr Churchill] has a fantastic amount of experience to bring to this critical role and will be a great addition to the skilled and experienced staff we currently have.

“Neil will be leading on one of the five key domains of the outcomes framework which are intended to improve outcomes for our patients and ensure we are truly focused on improving the experience of those we care for. “