• Locala Community Partnerships chief executive Robert Flack will leave at the end of September
  • Duties pass to deputy chief Natalie McMillan with immediate effect
  • Sudden resignation follows the CQC rating some services inadequate

The chief executive of a social enterprise that provides community services across west Yorkshire has resigned, four months after the company received a damning inspection report.

Locala Community Partnerships’ board of directors announced on Monday that its chief executive Robert Flack will stand down at the end of the month.

However, Mr Flack’s duties will pass to deputy chief executive Natalie McMillan with immediate effect.

Mr Flack’s sudden resignation follows the Care Quality Commission rating Locala’s community health services for adults and community inpatient services inadequate in May.

The CQC flagged up concerns about:

  • “Significant” nursing and therapy staff shortages in the integrated community care teams.
  • Risk management and governance process were not robust with improvement plans often not in place or lacking deadlines.
  • Waiting list recovery plans were also not “robust”.
  • The timing and pace of change within Locala and its intermediate care unit had a “negative impact” on care quality.
  • Inpatients’ risks were not “consistently” assessed and monitored.
  • Gaps in records and inconsistencies in care documentation.

The social enterprise provides community services across Kirklees, Bradford and Calderdale.

Mr Flack’s departure will coincide with the arrival of new chair Diane McKerracher, who joins on 1 October. She is one of Locala’s non-executive directors and will replace Mark Sanders who has come to the end of his term as chair.

Mr Flack, who was chief executive since Locala was formed in 2011, said he was leaving to “explore new career opportunities”.

He said: “Being chief executive of Locala has been a huge privilege.

“In my time the organisation has grown by over 60 per cent and now deliver care in many areas of west Yorkshire. We have also transformed our services by introducing better technology and improving the partnerships with fellow care providers in health and social care.

“The most important aspect of our success has been the people I have worked with, who have been dedicated and passionate in their desire to deliver better care to the people we serve.”

His statement made no reference to the CQC inspection.

Ms McKerracher said Ms McMillan will act as interim chief executive for the next three months.

She said: “This will give the board time to consider the strategic needs of the organisation and make sure the future leadership of Locala reflects exactly what is needed to take the organisation forward, with a focus on quality of care and developing the culture of social enterprise.”