PERFORMANCE: Cornwall Partnership Foundation Trust has been rated ‘good’ by the Care Quality Commission.
Inspectors singled out the long stay and rehabilitation wards at the county’s main mental health provider for praise, rating them “outstanding”.
The CQC also found that patients were protected from abuse and avoidable harm, with systems in place to report when things go wrong.
Inspectors said new admissions to the trust’s long stay service at Fettle House in Bodmin Hospital were assessed, with staff involving patients and their carers in their care plans.
Patients were actively encouraged to develop their independence, and when the time came for discharge they were assisted to plan their accommodation needs.
However, some services were found to be short staffed, with the trust working to recruit more staff and filling vacancies by using locum, bank and agency workers.
Staffing problems at the child and adolescent mental health service, coupled with the high number of referrals, meant that some young people waited long periods to be seen unless they were in a crisis.
CQC deputy chief inspector of hospitals and mental health lead Paul Lelliott said: “Most people we met, either as patients or carers, spoke highly of the care and that is reflected in these ratings.
“We have found some areas for improvement, particularly in child and adolescent mental health services.
“We have seen there are systems in place which ensure that the senior management is aware of the strengths and weaknesses of their services. We will return in due course to check on their progress.”
The FT’s chief executive Phil Confue said: “To receive an overall assessment of ‘good’ is brilliant news and reflects the hard work, dedication and commitment to high quality care which exists across the trust.”
CQC statement and information provided to HSJ