• Derbyshire Community Health Services FT rated “outstanding” overall by the Care Quality Commission
  • Trust also rated “outstanding” in both well-led and caring domains
  • CQC particularly impressed with provider’s sexual health services

A fifth standalone community trust has been rated “outstanding” by the Care Quality Commission.

Derbyshire Community Health Services FT, which was previously rated “good” overall, was also rated “outstanding” in the caring and well-led domains and good in all other areas.

The trust, which was inspected in May this year, also received an “outstanding” rating for its community dental services, community urgent care service, and sexual health services.

Reasons for the trust’s “outstanding” rating for well-led, as highlighted in the CQC’s report, included;

  • Its “insight” programme, which involved leaders visiting wards and speaking with staff, and the outcome of these visits then being recorded in the trust’s electronic business intelligence tool;
  • A strong sense of collaboration among teams with a common focus on improving care and staff speaking very highly of the organisation as a place to work; and
  • Board members taking an active role in key leadership roles within the local system. 

DCHS’ chief executive Tracy Allen, who has been with the organisation since it was formed in 2011, said: “I feel privileged to work with such a great team.

”We will not rest on our laurels – part of what makes me so proud of our staff is the way everyone is always looking for new and better ways of working and striving to make continual improvements in the interests of good patient care. To have this recognised in such an official way with our new CQC outstanding rating is something we can all celebrate.”

The CQC’s chief inspector of hospitals, Ted Baker, said: “Staff were caring, compassionate and dedicated to their roles. They treated patients with kindness, dignity and respect – particularly when patients felt distressed or were experiencing emotional difficulties.

“Leaders engaged thoroughly with patients and staff. They used feedback to shape the future of the trust, and they proactively learned from things that had gone wrong…

“The trust’s community sexual health services respected people’s privacy while supporting their individual needs. This service worked particularly successfully to support vulnerable people, including those who had been sexually assaulted or abused.”

The trust is the fifth out of 18 standalone community trusts which have received the regulator’s top rating. The four other standalone community trusts are: Lincolnshire Community Health Services FT; Norfolk Community Health and Care Trust; Cambridgeshire Community Services FT; and Kent Community Health Trust.