Dr Henrietta Hughes
Dr Henrietta Hughes OBE, Patient Safety Commissioner for England and former national guardian for the NHS
CommentGovernment and NHSE need to start listening to patients
Dr Henrietta Hughes sheds light on the disconnect between the executive corridor and what patients experience.
CommentPatient Safety Commissioner: 'We are heading straight back to Mid Staffs'
A seismic shift is needed in the way that patients’ and families’ voices are heard, with shared decision-making and patient partnership as the destination
HSJ PartnersListening to the silence: What does the NHS staff survey tell us about Freedom to Speak Up?
Dr Henrietta Hughes urges all leaders within the health sector to ask whether staff feel safe to speak up in their own workforce surveys
HSJ PartnersSpeaking up, listening up and following up are essential to saving lives
As the pandemic reaches crisis levels with no let-up for healthcare workers, it is vital that staff have the freedom to speak up about anything which gets in the way of them providing great care, writes Dr Henrietta Hughes
HSJ PartnersSpeak up, save lives
Dr Henrietta Hughes on making the fear of retribution a thing of the past and speaking up business as usual in the NHS
HSJ InteractiveUnderstanding the impact of Freedom to Speak Up
Dr Henrietta Hughes on fostering a culture in which workers are supported to speak up and why it’s important for organisations to use data to develop new insights into their own speaking up culture
HSJ InteractiveEmbedding the learning from speaking up
Moving from a blame culture to a learning culture is an integral part of Freedom to Speak Up. Dr Henrietta Hughes explains how the National Guardian’s Office is helping organisations embed learning through its case review process
HSJ InteractiveProtecting time for guardians is vital
Dr Henrietta Hughes on why it’s essential to give people the time and space to speak up and also to be listened to