NAO find targets led to a 'skewed' approach


Ambulances were dispatched unnecessarily on more than two million occasions in a year because of a “skewed” approach to performance management caused by response time targets.

You need to be an HSJ subscriber to read more


Subscribe to read the full article

With an HSJ subscription you’ll get access to:

  • Expert Briefing newsletters, covering nine topics and regions
  • Weekly Catch Up – a summary of the week’s most important stories
  • Unlimited access to
  • The HSJ app

Enquire about multi-user access