Nottingham University Hospitals Trust has apologised after admitting it doctored figures to give the impression it had met government waiting time targets.
Of the 75,000 patients who attended the Queen’s Medical Centre’s accident and emergency department in Nottingham between April and September, just 1,105 waited longer than four hours, the trust’s figures claimed.
We are determined to clearly establish why this has happened. Our priority and duty is to ensure that any future performance information reporting from the trust is both accurate and honest
Trust chief executive Peter Homa
This fell within the government’s target stipulating that 98 per cent of patients should receive attention within four hours by 0.3%.
But the trust confessed these statistics were inaccurate, and another 628 patients were not seen within four hours.
This meant the actual percentage of patients who received treatment, were admitted or discharged within the government’s target time was 97.3 per cent.
Trust chief executive Peter Homa said an independent team of auditors was now completing a review of reporting procedures.
He said: “We are determined to clearly establish why this has happened. Our priority and duty is to ensure that any future performance information reporting from the trust is both accurate and honest.
“I would like to express my sincere regret and apologise for what has occurred.
“While we are confident that patient care has not been compromised, patients should not wait longer than absolutely necessary.
“Falling short of this ambition to accurately report our progress is not good enough for those we serve.”