Use your ‘operational muscle’ to improve performance urges NHSE director

Sarah Jane Marsh

Commissioners and providers must get back their “operational process muscle” and use it to drive improvements to care, NHS England’s emergency care lead has told HSJ.

You need to be signed in to read more


Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here