George Eliot Hospital trust has launched a plan to combat its “poor” mortality rate.

The trust reported a summary hospital level mortality index figure of 1.214 in October 2011, compared with the average score of one, and significantly above the figures for neighbouring South Warwickshire and Coventry and Warwickshire trusts.

An external review commissioned by the trust identified four major issues: continuity of care such as moving patients between wards; patient flow around the health economy; information management; external factors.

A trust board paper said: “Poor mortality rates at George Eliot Hospital are the product of a range of issues and working practices both within the hospital and the wider health community. Addressing these will require a significant shift in the way we work as an organisation as well as supportive changes made by our healthcare partners.”

A report on the issue put to the board of the Arden primary care trust cluster said: “Staff need to be supported and encouraged to work together to ensure delivery of high quality care.” It said the trust’s mortality action plan would address quality of care and “culture” along with data issues and external factors.

The issue would be monitored monthly by the PCT cluster and local clinical commissioning groups.