Access systems fail on patient 'types'

Health service managers are failing to take account of how different people react to new ways of accessing health services, such as the Internet or NHS Direct, according to research from the Institute for Public Policy Research.

You need to be signed in to read more


Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here