I am carrying out research into interviewing witnesses using the cognitive approach - an interview technique for managers to enable witnesses to recall an event or incident accurately and in detail.

I would like to hear from any managers who investigate complaints, untoward incidents, grievance or discipline matters and who use the cognitive approach.

I would also be very interested to hear from such managers who do not use the approach but would like to take part in a pilot study.

Dave Barney

Partner

Emphasis Training

Hardings Crouchfield, Ware

Hertfordshire SG12 0NZ

Email: emphasis@btinternet.com