3 December, London
A one-day event on 'Benchmarking your patient complaints procedure' is being run by IBC UK conferences. Sessions will include complaints and clinical governance, and the patients' position.
Details: Conference helpline, 0171-453 5492.
3 December, Powys
A national Community Practitioners' and Health Visitors' Association conference on 'Partnership, equality and participation' will examine opportunities for community practitioners in the new NHS in Wales. Chief nursing officer at the Welsh Office Marion Bull will chair the event.
Details: David Bebb, 0181-566 1902.
4 December, Wirral
Wirral Hospital is holding an 'EPR open day' to report progress on the national electronic patient record project. Details: Diane Moon,
5 December, Edinburgh
A brainstorming session will be held to promote and market the merger between the Institute of Health Services Management and the Association of Managers in General Practice in Scotland.
Details: Donald McNeill, 01292-280814.
7 December, London
Healthcare Risk Resources International is holding an executive-level masterclasss looking at attitudes to risk and tools to employ to reduce risk and improve quality in clinical governance systems.
Details: Fiona Morrison, 0171-602 7700.
Mental health policy
8 December, London
King's College London's centre for mental health services development is holding a one-day conference on 'Making New Deal a good deal for mental health'.
Details: Geoff Hodgson, 0171-928 4994.
8 December, Edinburgh
A conference on the impact of the Scottish parliament on Scotland's NHS and exploring key relationships across the health and political scene is being organised by Gate House.
Details: Gate House, 0171-420 3533/3531.
Primary care trusts
9 December, Birmingham
A one-day seminar organised by Birmingham University's health services management centre will examine the findings of two total purchasing projects in relation to primary care trusts.
Details: Joan Jones, 0121-414 3086.
11 December, London
The European Social Network, with the Association of Directors of Social Services and the European Network for Independent Living is holding a seminar on direct payments for disabled and older dependent services users managing their own personal care.
Details: Yvonne Belton, 01273-693622.
Fairness at work
17 December, London
A Pay and Workforce Research seminar will look at 'Developing family friendly stategies' and the white paper Fairness at Work.
Details: Ingrid Aitkin, 01423-842643.