Friends and family test will be ‘opaque and confusing’, says provider

By James Illman2013-02-11T13:09:00

Source: Alamy

The Friends and Family Test could end up being “opaque, puzzling and confusing”, one of the leading providers of the new patient satisfaction survey has told HSJ.

You need to be a subscriber to read more

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

All HSJ news by sector, topic & region
Breaking News announcements
App for mobile and offline reading
Comment and Daily Insights newsletters
Regional roundup newsletters

to HSJ

Already a subscriber? Sign into your account here