In brief: Complaints

The annual number of complaints against hospital and community health services in England rose slightly in 1999-2000 by 0.6 per cent to a total of 86,536.Of these, 60 per cent were resolved locally within the performance target of four weeks.The number of written complaints against GPs and dentists rose 2 ...

You need to be an HSJ subscriber to read more


Subscribe to read the full article

With an HSJ subscription you’ll get access to:

  • Expert Briefing newsletters, covering nine topics and regions
  • Weekly Catch Up – a summary of the week’s most important stories
  • Unlimited access to
  • The HSJ app

Enquire about multi-user access