Several references to 'CHI' in Marion Witton's letter (page 21, 4 May), responding to our feature 'Shadowlands', should have been to the National Care Standards Commission. We apologise for the error, which occurred during editing.
Financial penalties are being lifted from high-profile standards including cancer and elective waiting times, so far without attracting much attention. How is this happening? And will it work, asks Rob Findlay
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