Greater Glasgow health council dealt with 425 complaints relating to NHS services last year - a 29 per cent increase on the previous year. Most of the increase was due to complaints about plans to site a secure unit in the grounds of Stobhill Hospital.
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CommentBonfire of financial penalties reaches cancer and RTT standards
Financial penalties are being lifted from high-profile standards including cancer and elective waiting times, so far without attracting much attention. How is this happening? And will it work, asks Rob Findlay
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