A team from Essex social services has moved into NHS Direct Essex's call centre in Chelmsford as part of a pilot project to allow access to social services through the nurse led telephone helpline. NHS Direct Essex will also pilot a scheme allowing nurses to refer callers to pharmacies for drug advice.
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2017-07-11T11:13:00Z
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2017-07-06T05:31:00Z
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Bonfire of financial penalties reaches cancer and RTT standards
2017-03-23T11:58:00Z
Financial penalties are being lifted from high-profile standards including cancer and elective waiting times, so far without attracting much attention. How is this happening? And will it work, asks Rob Findlay
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