Encourage good leadership: for example, through education in core curricula.

Promote good industrial relations.

Develop and use a self-assessment tool for NHS bodies and contractors, to develop better staff involvement and partnership working.

Promote good practice through the NHS's website.

Invest in personal development.

Develop local statements of staff rights and responsibilities.

Monitor performance and progress through NHS Executive regional offices.

Commission regular independent research to strengthen the evidence base supporting staff involvement and help with evaluation.