Published: 18/03/2004, Volume II4, No. 5897 Page 8

A Commission for Health Improvement investigation into mental health services in Pembrokeshire, Carmarthenshire and Ceredigion has found chronic staff shortages mean service users with urgent needs often do not receive the help they require.The investigation found that 'lack of action on known risk areas and confused lines of accountability'are all contributing to a failing mental health service at Pembrokeshire and Derwen trust.CHI's acting chief executive Jocelyn Cornwell said: 'At present, the mental health service of Pembrokeshire and Derwen trust does not command the trust of the community. It urgently needs to demonstrate that it can provide good care when it is needed and particularly in an emergency.'

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