The Multiple Sclerosis Society is creating a national resource centre as part of its move to north London. The society has kept its freephone helpline number, 0808 800 8000, and its website, www.mssociety.org.uk
Financial penalties are being lifted from high-profile standards including cancer and elective waiting times, so far without attracting much attention. How is this happening? And will it work, asks Rob Findlay
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