The NHS Confederation's annual conference is one of the key events in the NHS conference calendar, and of course we are concerned that it is seen as value for money.

The confederation uses accepted methods to measure whether delegates were satisfied. AD Jones' QUACKYs suggestion may be an innovative way of generating new business for his consulting company, but our survey shows we can satisfy a wide cross-section of NHS managers and key partners, and close to 90 per cent of delegates are planning to return next year.

Although pleased with the results, we are never complacent, and strive to continue providing an event that is relevant and vital. We have a packed agenda for Glasgow 2000 and look forward to seeing you there.

Kim Beazor Head of Corporate Affairs NHS Confederation