Older people want more talk in A&E

The third national survey of patients in accident and emergency, which the Picker Institute recently conducted for the Healthcare Commission, found significant improvements since 2004, especially in communication by staff.

You need to be signed in to read more


Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of HSJ.co.uk and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here