Our weekly guide to healthcare's most influential people

Name: Norman Rose

Job: Director-general, Business Services Association

Style: Powerful voice of the support services contractor - the BSA includes the likes of Sodexho, Compass, Carillion, Amec and Balfour Beatty. Our man is in the thick of it, negotiating with unions and ministers as public debate about the private finance initiative bubbles away. A keen networker who 'loves moving in influential circles', colleagues find him 'charming' but well able to take the political rough and tumble. One says he 'enjoys preaching', and sits 'in a contemplative mood with fingers steepled' - as befits a man involved in his local church and diocesan synod.

He has spent thirty years as a church organist, with a bit of piano and harpsichord on the side. A parish councillor in Friston, Suffolk (pop:

102), he also rents vines in France, enjoys a good restaurant and loves classic British comedies, such as The Lavender Hill Mob and the Pink Panther series. Photos of Peter Sellers and Britt Ekland take pride of place in his office.

Background: A lawyer who started work as a solicitor for Dunfermline council. Was deputy secretary of the Law Society of Scotland from 1974-85, setting up its parliamentary lobbying operation - 'a job I had no qualifications for whatsoever'.

Deputy director of corporate affairs at the Confederation of British Industry from 1985-88, with a spell working in industry before moving to the BSA six years ago.

Future prospects: With the spotlight firmly on PFI and the government's pledge to end the 'two-tier workforce', Mr Rose has made sure the contractors' proposals are already on ministers' desks. Expect to hear more, and do not rule out a 'Concordat 3' between the NHS and private contractors.