Staff engagement

HSJ Awards 2016: Staff engagement

Managers in Partnership


Sponsored by Managers in Partnership

University Hospitals Bristol Foundation Trust - The happy app: real-time staff feedback to improve staff engagement and quality of care delivered

University Hospitals Bristol Foundation Trust designed an interactive online feedback tool after a staff survey showed many workers did not feel listened to by senior managers.




Staff engagement rose from 3.69 in 2014 to 3.78, just a shade off the national average, in 2015. More employees said they would recommend the Trust as a place to work and receive treatment.

Judges were “bowled over” by the app, which they said “demonstrably shifted behaviour and culture in clinical teams”.


  • Guy’s and St Thomas’ Foundation Trust - Staff Engagement – A Recipe for Success
  • Leeds Teaching Hospitals Trust - Enhancing Student Engagement through Multi-disciplinary Forums
  • Liverpool Heart and Chest Hospital Foundation Trust - Our PACT- Our journey from Good to Outstanding
  • North Staffordshire Combined Healthcare Trust - Cultural Change and Improvement
  • Northampton General Hospital Trust - Investing in our Nurse Bank
  • South Warwickshire Foundation Trust - SWFT use Benefits as Platform for Engaged Workforce
  • University Hospitals of Morecambe Bay Foundation Trust - Towards Inclusion @UHMBT through Partnership Working
  • University Hospitals of North Midlands Trust - Partnering and Integration - the “My Mum” Test
  • Wrightington, Wigan and Leigh Foundation Trust (Highly commended) - Go Engage: Turning the Science Behind Staff Engagement into Practice