Tameside and Glossop Integrated Care Foundation Trust and Tameside Metropolitan Borough Council: Integrated Urgent Care Team - Home First

The Integrated Urgent Care Team now work together with other transformation services to support older people living in the community in an integrated model of care to deliver ‘integrated urgent care at home’.

This enables a rapid crisis response service (within two hours) aligned to the NHS long-term plan for referrals received from GPs, Ambulance Services (NWAS) and local care homes, by creating capacity and resilience within the system.

The collaborative approach to crisis response has ensured that the ICFT are delivering:

  • Crisis response within two hours of referral
  • Re-ablement to people within two days of referral.

Read a detailed case study about this project at HSJ Solutions 


  • Royal Manchester Children’s Hospital, North West Paediatric Allergy and Infection Network and North West TB Control Board: A new approach to an old disease; delivering specialist care to children with TB close to home  – HIGHLY COMMENDED
  • County Durham and Darlington FT and Partners: Durham Dales, Sedgefield & Easington CCG, Sunderland CCG, North Durham CCG, Darlington CCG, South Tyneside CCG and Consultant Connect: Tele-skin Two Week Wait Pathway
  • East Lancashire Hospitals Trust: Ambulatory Emergency Care - A service developed from the front line
  • Kettering General Hospital FT: Using QSIR to support the delivery of a Urology - One-Stop
  • London North West University Healthcare Trust, Imperial College Healthcare Trust and Ealing CCG: Heart Lounge Ealing ACU
  • Tameside and Glossop Integrated Care FT: Place Based Paediatrics
  • Tameside and Glossop Integrated Care FT: The introduction of an interactive appointment reminder service to reduce Outpatient's DNA’s
  • Tameside and Glossop Integrated Care FT, Tameside and Glossop CCG and Tameside Metropolitan Borough Council: Improving System Flow - Tameside and Glossop System Approach to reducing Stranded and Super Stranded Patients