In association with

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Tuesday 23 July 2024, 10:30am - 11:15am

With about one in 10 posts unfilled, NHS organisations face an acute staffing crisis – threatening patient care and safety, and adding to the pressures on remaining staff. There are no short-term fixes to this problem, but the development of integrated care systems does offer some powerful remedies. 

Rather than competing for staff, ICS member organisations can coordinate workforce management to dramatically strengthen their staff offer – providing better career pathways, easier job transitions, and faster promotions. They can combine forces to recruit within their communities, aggregate training and offer new courses and qualifications. And they can identify skills gaps across the system, plugging them in the short term through redeploying staff, and in the long term by building new staff recruitment and development programmes. 

This HSJ webinar, run in association with DXC Technology, will explore how integrated care boards can help to address the NHS’s staffing challenges by improving cross-system workforce management.

Click here to register.



Christine Joy, chief people officer, South Yorkshire ICB

Christine is an HR and organisation development professional with more than 20 years experience in the NHS and has worked in a variety of sectors including ambulance service, primary care trusts, mental health and commissioning support units. She has also held national roles in NHS England and NHS Improvement, including director of HR and OD operations, and operational lead for a change, HR and OD in the Integrated Care System Development Programme. Alongside her work at South Yorkshire ICB, Christine works with South Yorkshire and Bassetlaw ICS supporting the HR and OD aspects of transition.

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Sarah Morgan, chief people officer, North Central London Integrated Care Board

Sarah Morgan joined the NHS in 2002 as a graduate general management trainee, then covered health at KPMG 2007-13. In 2014, she led the Dalton Review for the Department of Health and Social Care, examining new options and opportunities for providers, and the following year moved to Guys and St Thomas’ Foundation Trust as director of organisational development. In that role, she led the people agenda across the South East London ICS; and in 2022, she moved to North Central London ICB as chief people officer – where she oversees 100,000 staff in 11 trusts, 200 GP practices, five local authorities and many voluntary organisations.

Coppelia Rose

Coppelia Rose, global SAP offering leader, DXC Technology

Coppelia Rose “Rosie” is an experienced information technology professional with particular expertise in the design and delivery of healthcare solutions. She is a certified SAP enterprise architect and has held various consulting, strategy, quality and operational management roles across the private, public and not-for-profit sectors. Rosie has advanced project, programme and change management qualifications, an MBA specialising in information systems, and currently oversees DXC Technology’s SAP enterprise applications and “Software as a Service” offerings around the world.

Penny Smee BSW

Penny Smee, director of resourcing and retention, Bath, North East Somerset, Swindon and Wiltshire ICB

Penny has worked within the NHS for the past seven years as an attraction, recruitment, and retention specialist. During this time, she has held roles in mental health and community services, at an acute hospital and now at an Integrated Care Board. For a number of years, Penny has been working on increasing the diversity of the NHS’s workforce. As part of this work, she was chair of the Hampshire and Isle of Wight inclusive recruitment group until leaving in 2022. Penny currently leads the South West region on the reduction in agency spend and is responsible for international recruitment, workforce planning, workforce efficiencies and internal HR for the ICB.

Alastair McLellan 2023

Alastair McLellan, editor, HSJ

Alastair McLellan has been the editor of HSJ, mostly, since 2002. He has overseen the launch of the award-winning HSJ Intelligence and HSJ Solutions and the move to make HSJ a purely digital service. Under Alastair’s leadership, HSJ has been named specialist information service of the year three times since 2010.