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NewsTrusts see surge in AI-generated complaints
Trusts’ complaints teams are facing a wave of AI-generated complaints letters which can run to dozens of pages, deploying inaccurate legal arguments and containing hallucinated information, HSJ has learned.
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NewsTrusts ‘really poor’ at IT rollouts, Mackey warns
The rollout of IT systems has created a “degree of turmoil” until recently, the chief executive of NHS England has admitted.
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Expert BriefingPatient Safety Watch: Maternity safety stays in the spotlight
HSJ hosts the Patient Safety Watch newsletter, written by Patient Safety Watch chief executive James Titcombe
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NewsAdvice and guidance ‘adding to backlogs’, say consultants
Many medical consultants report a “mixed” experience with the advice and guidance model, saying it is “under-resourced and adding to existing backlogs”, according to research by an integrated care board.
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News3,000 staff exiting NHSE
More than 700 staff have left NHS England this year through voluntary exit and redundancy schemes and another 2,300 are due to depart by next April, national leaders have said.
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HSJ LocalNew CEO role for ex-crisis trust boss
Oxford Health Foundation Trust has appointed its next chief executive, who joins from a recently dissolved mental health trust.
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NewsICBs using AI to guide job cuts
An integrated care board cluster is planning to use AI to job-match staff as part of its plans to achieve 50 per cent cuts to running costs.
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NewsFirst chair for ‘NHS leadership college’ appointed
A former chair of NHS Improvement has been appointed to lead the new national “college” for senior managers and clinical leaders, HSJ has learned.
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NewsDHSC paying £1.8m for advice on ‘culture and pay’
The Department of Health and Social Care is paying a management consultancy £1.8m to help it “create and drive the right target culture” – and to advise on “pay strategy” – as it absorbs NHS England.
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CommentPatient power payments risk driving defensive medicine in the NHS
Giving patients greater influence over provider payment could improve accountability, but clinicians warn it may encourage defensive practice and place further strain on NHS services
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NewsSpiralling cost of mental health patients stuck in acute hospitals revealed
Hospital trusts are spending millions of pounds a year on expensive temporary staff to look after mental health patients stranded in emergency departments and acute wards, HSJ has learnt.
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NewsRevealed: Huge variation in NHSE regional job cuts
The level of job cuts across the NHS England regional teams is set to vary significantly, with London’s headcount reduced by around half but another region facing a cut of around just 15 per cent, HSJ can reveal.
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NewsMotivation gap grows between bank and substantive staff
NHS bank staff motivation and engagement have increased in a new national survey, in contrast to falling scores among other colleagues.
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CommentThe global lessons on how to shift care closer to home
Global evidence shows primary care reforms often face political resistance, requiring deliberate strategies to sustain change and avoid stalled or collapsed implementation
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NewsHospital launches review of stillbirths
A trust whose maternity care is under scrutiny is launching a review of all stillbirths last year, it has confirmed to HSJ.
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NewsStaff pride in CQC at record low as review warns of ‘further crisis’
There has been a drop in the proportion of staff feeling proud to work at the Care Quality Commission, its latest survey suggests – with nearly half of employees answering this question neutrally or negatively.
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NewsNHSE whistleblowing takeover ‘will have chilling effect’
NHS England’s plan to take over a key whistleblowing initiative will have a “chilling effect” on staff wishing to speak up, experts have warned.
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NewsBlack staff ‘hit harder by management cuts’
Managers from diverse ethnic backgrounds say they are “losing roles at a higher rate” than others during a wave of NHS management restructures.
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HSJ LocalUnqualified therapist treated patients for 10 months
An individual worked as a cognitive behavioural therapist at a trust for 10 months without having the qualifications to do so, HSJ can reveal.
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NewsCEO to depart trust battling long waits
A large trust struggling with elective care performance has announced its chief executive is leaving.