Ian Kendall

Ian Kendall is a professor at the University of Portsmouth.

  • managers
    HSJ Knowledge

    The importance of administration, management and bureaucracy in healthcare

    2011-02-17T00:00:00

    Examination of last month’s Health Bill has resulted in a renewed attack on NHS managers and the ‘back-office functions’ administration, management and bureaucracy. However, not only are these functions quite separate, they are all still essential, write John Carrier, Chair of NHS Camden, and professor Ian Kendall from the University ...