All articles by Ken Jarrold
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CommentThe surgeon called me 'a snivelling clerk', I stood my ground
Ken Jarrold reflects on a career shaped by the commitment to patient care, recalling pivotal moments enforcing a code of conduct and navigating controversial service reconfigurations
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Comment'A good coach helps you to see the world as it really is'
Stress levels in the management community are higher than at any time since I joined it 41 years ago. At best, many managers face the loss of career prospects and life chances. At worst, they face the loss of employment and real hardship.
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CommentNHS training must start with values
The news that the number of places on the National Management Training Scheme is to be reduced is not surprising given the reduction in management jobs expected in the next few years.
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CommentOvercoming fears about the NHS's future
I am increasingly concerned by the tone of some responses to the government’s NHS policy.
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CommentKen Jarrold on the winners and losers of NHS reform
I started reading policy documents on the NHS in 1969. The first was the Green Paper published two years earlier, which launched the discussion about the first major re-organisation.
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CommentKen Jarrold on strategic planning in the NHS
Our new government could do worse than to engage in a little strategic planning.
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CommentKen Jarrold on admitting to the Mid Staffs mistakes
The shame of Mid Staffordshire Foundation Trust will taint the NHS for many years to come.
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CommentKen Jarrold on preparing to vote in the general election
The general election is now within touching distance. The campaign is well underway. It is time to prepare and three points may help to do this.
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CommentKen Jarrold: what is the future of NHS regulation?
The row about regulation did not come at a good time for the NHS and it raises some profound questions. Just how likely is it that self assessment will be objective? How many of us have the capacity to see ourselves, our performance and the world around us as it ...
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CommentKen Jarrold on motivating NHS managers
The latest annual health check ratings raise some important and difficult questions. It is time to think again about performance management.
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CommentKen Jarrold on fixing NHS care and compassion
Occasionally something really important is published. Something that makes you think. Something so powerful you wish the board of every health organisation would place it on the agenda for their next meeting, and every chief executive would say to the executive team: “Today we are not going to strive for ...
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CommentKen Jarrold on sharing the economic pain
Max du Pre, the American industrialist influenced by Robert Greenleaf’s idea of the “servant leader”, said that servant leadership is, among other things, about bearing not inflicting pain.
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CommentKen Jarrold: Five ways to give feedback
Feedback is one of the most valuable gifts our colleagues can give us. To find someone who has the tact, courage and skill to tell you honestly how you are doing is a very rare thing indeed. In 36 years of full time work I had seven good appraisals.
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CommentKen Jarrold on how to win a job
A lesson we all have to learn is to cope with the disappointment of not getting a job we had wanted.
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CommentKen Jarrold on the NHS and the credit crunch
These are dangerous times for public servants. The recession is having a devastating impact on the lives and life chances of many employed in the private sector. In contrast, relatively few public servants are losing their jobs.
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CommentKen Jarrold on getting the best from staff
If the NHS is to improve public health and provide high quality services to patients, it must look after its staff, including chief executives and senior managers.
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Ken Jarrold on advice for NHS managers
One piece of advice I frequently give myself and others is based on the words of an old prayer that I carry with me.
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Ken Jarrold on NHS positive thinking
2009 does not look like the most promising of years. The impact of the recession on the NHS will be real: the years of plenty are behind us. In these circumstances, it is important to hold on to the positives and not be overwhelmed by gloom.
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Ken Jarrold on Barack Obama the manager
For students of leadership and management, these are interesting times. Two very different people, in very different worlds, have been teaching those open to learning.
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Ken Jarrold on the patient experience
There is nothing like being a patient to bring you face to face with the realities of working lives. Fortunately for me, my recent experience was entirely positive.