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Exclusive: hundreds waited hours for ambulances after software failure
2012-01-20T11:00:00
PERFORMANCE: Hundreds of patients waited hours for ambulances in London when call handlers were forced to rely on pen and paper for 15 hours during a software failure, a report seen by HSJ has revealed.
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HSJ is part of Wilmington Healthcare Limited, Beechwood House, 2-3 Commercial Way, Christy Close, Southfields, Essex, SS15 6EF. Company number 2530185. c/o Wilmington plc, 5th Floor, 10 Whitechapel High Street, London E1 8QS. Registered in England and Wales. Company registration 30158470
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