PERFORMANCE: Medway NHS Trust was picked out by the Care Quality Commission as performing below average in the inpatient survey for explaining to patients how they might feel after undergoing a procedure.
The results of the 2012 national inpatient survey were published by the CQC earlier this month.
Medway was among eight trusts identified by the CQC as performing “significantly worse than average” for question 45 – beforehand, were you told how you could expect to feel after you had the operation or procedure?
CQC survey analysis (attached, right)
14 April 2013